An empty hotel front desk.
An empty hall with a hotel front desk.


JPT/BPP(K)1000-600/WP148(N/811/4/0316) MQA/FA 6182

The YTL-ICHM Diploma is designed to provide students with comprehensive management and technical skills for a successful career in the hospitality industry. Acquire in-depth knowledge and transferable skills in hospitality leadership, management, strategy and operations. Students will study all major aspects of the hospitality industry, matching sound theoretical knowledge with a range of specialised, technical and managerial skills.

In collaboration with its strategic partner, students will complete the syllabus provided at YTL-ICHM, and shall be awarded the YTL-ICHM Diploma in Hotel Management upon completion.

A hotel management student tidying the bed.
A hotel management student tidying the bed.


Hospitality Core

Hospitality and Tourism Industry Perspectives
Introduction to Halal Food Industry
Restaurant Operations, Service Standards and Systems
Kitchen Operations and Standards
Beverage Service Operations and Standards
International Wine Studies
Rooms Division: Guest Services, Operations and Standards
Monitoring Financial Performance in Hospitality Businesses

Experiential Learning

Community Services
Internship 1
Internship 2


Software Applications in Hospitality Businesses
Bahasa Kebangsaan
Personal and Professional Development
Communications in Hospitality Businesses
English for Hospitality
Malaysian Studies


Introduction to Hospitality Law
Food and Beverage Service Operations and Standards
Front Office Management
Managing Hospitality Facilities, Safety and Security
Hospitality Operations Management
Measuring Business Financial Performance
E-Business for Hospitality Industry
Marketing and Sales in Hospitality Businesses
Human Resource Development

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