Students talking to lecturer
Students talking to lecturer


We are proud of the achievements of our Alumni; took their first step in the world of hospitality and have never looked back. Let us hear it from them and how their journey has been so far. We take great pride in them and we look forward to having you as part of this prodigious group.

Claudia Lim Shu Em
Advanced Diploma In Hotel Management (2019)
HR Officer – YTL Hotels

Good communication skills are fundamental for hospitality as we need to use proper phrasing when communicating with our external and internal guests. YTL-ICHM provides us with an excellent opportunity to learn and apply good communication skills in our hospitality work-life to be confident when meeting people from all walks of life.
Foong Zhen He
Advanced Diploma In Hotel Management (2019)
Front Office Supervisor – The Ritz-Carlton Kuala Lumpur

To me, YTL-ICHM faculty taught me to have faith in my abilities, work hard, and there is nothing you cannot accomplish and do not let people manipulate your mind or control how you think about yourself. Self-evaluation is one of the practices to be better and avoid the same mistakes occurred in future.
Chow Chun Siong
Advanced Diploma In Hotel Management (2021)
Guest Services Assistant – The Ritz-Carlton, Kuala Lumpur

To me, working in a hotel requires various characteristics and skills, such as organisation, communication and team work. YTL-ICHM allows me to develop professionally to more technical competencies such as serving, revenue management, accounting and facilities management. Also, probably the most essential matter is that I am learning how to take care of people.
Joseph Ng Pang Wu
Advanced Diploma In Hotel Management (2021)
F&B Ambassador – JW Marriott Kuala Lumpur

For me, YTL-ICHM has given me opportunities in my career, and I trust that I can grow from here. I will continue to pursue what I want. I focus on your strength, identify my weaknesses and strive to improve on them. I am always willing to take on new challenges and embrace new opportunities.
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